Common
PWA Troubleshooting guide
To ensure your system is optimized, follow these steps: Delete your browser cache in mobile and desktop devices. Make sure that you have the latest version of your device’s operating system. (For information on your device, please go to the settings ...
Which exercises work for belting, control, upper and lower ranges? Breaking the Myth!!
This is the most common question we receive. The answer is ALL. We have carefully selected the exercises which will give you full control over your voice. We are here to help you understand why this technique works and to break the common myths. ...
How do I cancel Voixtek?
You can always cancel our plans—no matter what. Just login to access the membership area, and you will find the link “Cancel Plan” or click here: Cancel membership, the cancellation will be effective immediately and you will no longer have access to ...
Why is vocal training essential?
Whether you’re naturally talented as a beginner or an experienced singer who is familiar with your instrument, everyone will benefit from having an external party train you on your vocal journey. Always remember consistency is key! Sing Well! THE ...
What you need to use VR System
Thank you for signing up for our Virtual Reality Experience. Remember, you still have full access to the PWA and can be used wherever you go. To use the VR these are the 2 ways to use it: You can use it with your phone and a set of virtual glasses ...
System Troubleshooting
If you are having trouble with the doing the exercises on our system, we recommend the following posible solutions: Use headphones with Desktop, Mobile and VR. The headphones prevent the system to hear you and the sample audio provided at the same ...
Need a translation to your language?
We do regret that we do not have our system optimized for your language at this time. We are ever expanding, and with time we will add the translation for additional languages. Until then, please feel free to follow us on social media, so that you ...
Microphone troubleshooting
As of right now, a pop-up window should show on your device of choice, asking you to allow access to your mic. Please troubleshoot and check the following: Make sure you allow the permission for microphone on the pop up window. Make sure your device ...
Having issues logging in?
You may be having an issue with your login process. Make sure you have correctly logged into your account to access ALL exercises. Also make sure you have not mistakenly selected a specific filter, so that you may view full access. As far as the ...
Experiencing problems with credit card payment?
We are sorry that you are having issues with payment. Please verify that all information entered is accurate and that the address matches the card information. If the problem persists, please reach out to your financial institution to see if there is ...
Can you slow down the tempo of the exercises?
No, you cannot slow down the exercise, but you can take it easy as you train and do not push or rush. Eventually you will gain the understanding to build the strength and agility to follow each exercise. Almost like in any video game, you will find ...
My purchase no longer works with new iPhone and iPad OS
We are genuinely sorry for the confusion with the Apple App; we no longer service the previous app, it was developed in conjunction with another company that we no longer are in partnership with. This new progressive web app PWA outshines the old ...